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Policy

LEGAL: Privacy Policy and Terms of Use

gistTRIBE takes your privacy seriously hence the updates we have made to our privacy policy to make it GDPR complaint and to serve you better. We may update our policy regularly, so we advise you to take out time to go through this policy and understand what your rights are.

What’s in this policy?

This policy tells you:

What information we might collect about you
How we might use that information
When we might use your details to contact you
What information of yours we might share with others
Your choices about the personal information you give us

What does this policy cover?
This policy covers the services that are offered by gistTRIBE. And sometimes it covers services offered by parts of our organization that operate as separate companies.

What’s not covered in this policy?

Our services sometimes link to services run by other companies. Those companies have their own privacy and cookies policies, so remember that the information you give them will follow their rules and not ours.

How do you protect my personal information?
We’re strongly committed to keeping you and your family’s information safe. And to do this we design our services with your safety in mind. We also have dedicated teams to look after your information security and privacy.

At the same time, no service can be completely secure – if you have any concerns that your personal information has been put at risk, for example, if someone could have found out your password, please get in touch straight away.

Where we store your information

Some companies that provide services to us run their services from outside Nigeria/the European Economic Area. We only let that happen if we are satisfied with their levels of security. Keep in mind that when you give us personal information it could be transferred, stored or processed in a location outside Nigeria/Africa/the EEA.

What types of personal information does gistTRIBE collect about me?
We’ll give details about why we need your personal information and how we’ll use it before you begin unless it’s obvious.

Information that you give to us
We might ask for your name and contact details or your date of birth, depending on what you’re doing. If you apply to take part in a programme on politics, for example, we might ask you about your political opinions. This could include information in a creation you share with us such as people’s names that appear in the creation.

Device information
Devices include:

Your computer
Your mobile
Your TV
Your tablet
Your voice-enabled device
We automatically collect some technical information from these devices and web browsers. This might include:

IP (internet protocol) address
Device ID
App ID
Vendor ID
Information on your activities outside gistTRIBE when you talk about us
An example such as gistTRIBE being mentioned in a Twitter post, your Twitter handle will be collected.

What if I subscribed to GistTribe's email notifications?

When you give us any personal information like your email address, we’ll let you know how long we’ll hold it for. And always stick to these principles:

We only hold your information for as long as we do the activities we told you about or have a valid reason to keep it.

We think about what type of information it is, the amount collected, how sensitive it might be and any legal requirements.

We design our services so that we don’t hold your information any longer than we have to.

How can GistTribe use my personal information?
We have to have a valid reason to use your personal information. It’s called the “lawful basis for processing“. Sometimes we might ask your permission to do things, like when you subscribe to an email. Other times, when you’d reasonably expect us to use your personal information, we don’t ask your permission, but only when:

The law says it’s fine to use it, and
It fits with the rights you have.
We use your information for these types of things:

a. To deliver our services and to provide you with information about them.
b. To deal with your requests, complaints, and inquiries.
c. To personalize services and give you things more tailored to your tastes
e. To show you relevant advertising on another company’s site.
f. To help us understand what kind of services you might use and sometimes how you might share things with other people.
g. To recommend things we think might interest you
h. To show you advertising when you access a GistTribe service from outside Nigeria. Some of this advertising might be tailored to you.

To research and innovate
We learn from you daily and knowing how you use our services could lead to the next big technology breakthrough.

To contact you about various things.

When will GistTribbe use my information to contact me?
We might use your information to contact you about different things, like:

To update you on any changes to the gistTRIBE's policies or practices.
To check with you about any service or activity you’ve signed up for.
To answer you when you’ve contacted us, or to respond to a comment or complaint.
To invite you to take part in surveys about gistTRIBE services, which are always voluntary.
For marketing purposes.
To send you notifications on your device if you’ve selected them in your settings.
We’ll only contact you when we need to or when you’ve given us permission.

We’ll never contact you to ask for your password.

Will I be contacted for marketing purposes?
We’ll only send you marketing emails or contact you about gistTRIBE programmes, services and your views on issues if you’ve agreed to this.

Keep in mind, even if you unsubscribe, we may still contact you.

Will my personal information be used when gistTRIBE advertises with other companies?

If you have a subscribed to our services we might use information that we hold about you to show you relevant and “targeted advertising” through other companies’ sites, like Facebook, Google, Snapchat or Twitter for example. This could be showing you a gistTRIBE advertising message where we know you have subscribed and have used gistTRIBE services.

If you don’t want to see our targeted advertising, you can contact us (at) admin@gisttribe.com so we can turn off targetted adverts or any personalized services.

When does GistTribe share my personal information with others?

We’ll never sell your personal information. We do share it with others in these ways:

When you make something public like posting a comment which the public can see.

When we use other companies to power our services
In order for us to give you quality experiences and to understand how you’re using our services, we often use other companies to process your personal information on our behalf. For example, sending you emails about things we think might interest you, or to ask you what you think about our services.

We make sure that your personal information is looked after as if we were handling it directly. We carefully select these companies, only share with them what they need to do the work and we make sure they keep your information secure.

When we share personal information with companies in GistTribe?

When we do collaborative research
We do research activities and sometimes collaborate with research partners. Every now and then we share our content and data with them. This might include information we’ve collected about you. But we’re careful about what we share and what our research partners can do with it.

Sometimes by law, we have to pass on your information to other organisations
We might also share your information if we have to by law, or when we need to protect you or other people from harm.

What’s different for kids and teens?
gistTRIBE has services that are kid-friendly and for teens. Here’s what happens when you use them.

Why do we collect information about you in the first place?
We keep information about you so that we can:

Get the right services for you
Plan and improve our services
Keep in touch with you
We’ll always tell you why we’re collecting your personal information
We’ll explain why and how we use it and for how long. It’s called a “privacy notice”. And if we need your parent or guardian’s permission we’ll give you clear details about what’s needed at the time.

We can only use your personal information if we have a valid reason
We share personal information about you to others but we follow some rules
The main rule is we never sell your personal information to anyone.

We might ask you to tell us your age
To make sure you use parts of gistTRIBE that are suitable for you. For example:

So you can get notifications from us
So we can show you more things we think you’ll like, based on what you do
So you can post comments
So you can upload your contributions to us
Sometimes we’ll tell your parents about your activities
For example, if you’re under 13 and your parent has asked to see every creation you upload, we’ll share it with them before it goes public.

When we contact you
Sometimes we’ll need to get in touch with you but we’ll always follow these rules.

It’s safe to use us
It’s our job to keep your personal information safe and secure. That’s why we design our services with your safety in mind. And we’re always looking for the best ways to improve this.

There are also things that you can do to keep safe, like thinking about what information you share and how to keep your devices secure.

You’re in control of how we use cookies and tracking
Cookies are bits of data that are stored on your device. Some things on our websites wouldn’t be able to work without these cookies. So they’re always on when you visit us.

We use cookies and tracking to make things easier for you, like remembering where you got to in a game or what emoji you selected.

You can switch off some cookies and similar tracking technologies. Or your parent or guardian can do this if you’re under 13.

What we do when you post, upload or share a creation
When you share your creation with us we’ll try to tell you exactly what we’re going to do with it.

You’ve got privacy rights, the same as adults, so get to know what they are
You can:

ask us what personal information we hold about you
ask us to correct or delete your personal information
tell us to stop using your personal information
If you’re 13 or older, you can do this yourself, but not always.

Sometimes we’ll be asking for your parent or guardian to do that.

If you’re under 13 your parent or guardian probably has to do it for you.

Can I delete my information?
This depends on what information you’re talking about.

You can delete your account. Your account information is immediately deleted. Keep in mind:

We keep a record of how you’ve used our services, but this information can’t be linked back to you.
We also keep anything you’ve uploaded or commented on.


What about other information I’ve shared with you?
We might have collected other personal information that you might ask to be deleted that has nothing to do with gistTRIBE account.

What are my rights?
Remember, you’re in control of your personal information.

You have the right to:

Request a copy of your information.
Not let robots make big decisions about you.
To ask us to correct information that’s wrong, to delete it or to request that we only use it for certain purposes.
To change your mind, and ask us to stop using your information. For example, unsubscribing from any marketing emails or turning off personalisation.
Bear in mind, sometimes we might not be able to help. Like if the law tells us we can’t or it forms part of our journalistic output.

How does gistTRIBE use cookies and similar tracking?
What are cookies and tracking technologies?
Cookies are bits of data which are stored in your computer or mobile when you visit a website or app.

There are also similar pieces of tracking information we collect.

Why do we use cookies and other tracking?
To do a few different things:

To remember information about you, so you don’t have to give it to us again. And again. And again.
To keep you signed in, even on different devices
To help us understand how people are using our services, so we can make them better
To deliver advertising to websites outside of the Nigeria and Europe
To help us personalise gistTRIBE to you by remembering your preferences and settings. And your progress, so you can pause and pick up where you left off watching a programme, even on a different device
To find out if our emails have been read and if you find them useful
A few things on our websites wouldn’t work without some cookies. Tech people call these “strictly necessary cookies”. They’re always on when you visit us.

But we want to use others like functional, performance and advertising cookies to make your experience more enjoyable. We’ll only use them if you’ve agreed. You can always change your mind.

Bear in mind there are some other cookies out there from other companies. These “third-party cookies” might track how you use different websites, including ours. For example, you might get a social media company’s cookie when you see the option to share something. You can turn them off, but not through us.

How long do cookies last?
Some are erased when you close the browser on your website or app. Others stay longer, sometimes forever, and are saved onto your device so they’re there when you come back.

How do I control my cookies and tracking?
When you first visit us, we’ll tell you about our cookies and ask you to agree if we can use them. You can always change your mind by going to your settings.

Stopping all cookies might mean you can’t access some gistTRIBE services, or that some of them might not work properly for you.

Another way to control some tracking is in the settings on your device.

How will I find out about changes to this policy?
We update this policy sometimes. If we make important changes, like how we use your personal information, we’ll let you know. It might be a notice, an email, or a message in your app.

If you don’t agree to the changes, then you can always stop using our services, delete your account and stop giving us any more personal information. We’d be sorry to see you go.

When can I contact GistTribe?
Anytime, Find out more and contact us about your rights via email at admin@gisttribe.com.


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